LESSON 7-5: Evaluating Task Performance

This tutorial describes:
• How to monitor Lean scheduling performance
• How the application fosters collaboration that enables companies share lessons learned
• How reasons for missed commitments can help determine root causes for low performance
• How to identify and correct problems

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1. Monitor LEAN scheduling performance.
Use the Analysis page in LEAN to monitor Lean scheduling performance. The page contains preconfigured graphs to evaluate project and company performance, based on planned percent complete, which is calculated as the number of commitments completed on time divided by the total number of commitments made.
Select a time frame-- this week, six week window, or specify a custom time frame. The first graph displays planned percent complete for the project over time. The next graph displays planned percent complete by company. Bars on the graph are displayed in the assigned company colors. [MUSIC PLAYING]

2. Foster collaboration that enables companies to share lessons learned.
The graph helps identify companies consistently performing at a high level and those that aren't. It may also indicate companies that are padding their task durations to achieve high planned percent complete scores. Regardless of each company's record, the application fosters collaboration that enables all companies to share lessons learned on how to consistently meet task commitments.

3. Reasons for missed commitments.
The third graph displays a breakdown of the reasons for missed commitments. This graph can help determine root causes for low performance. Perhaps a company is consistently underestimating the durations of its tasks. Perhaps the general contractor can improve the delivery of materials to the job site. Perhaps another company can tweak its work practices to make it easier for companies doing hand-off successor tasks. The idea is not to establish blame, but to find ways to make the overall project more efficient.

4. Identify and correct problems.
View the graph as a bar or pie chart. Finally, the last two graphs display company planned percent complete over time and reasons for missed commitments, broken down by a company over time. Correlations between the graphs can help companies identify and correct problems that may be affecting performance.
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