LESSON 2: FACILITATE AND PROMOTE OPEN COMMUNICATION
- Work on creating an open and respectful atmosphere.
- Listen actively by showing that you understand the other person.
- Let others finish what they are saying.
- Be open to, and show interest in, new ideas.
- Check that people understand what you are saying.
- Make clear how someone can introduce a new idea.
- Make clear how you handle an idea.
1hr. 30min.
