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Module 08: Communication


LESSON 1: PROVIDE CLEAR AND STRUCTURED INFORMATION TO OTHERS AND VERIFY THEIR UNDERSTANDING

  • Structure the information to the needs of the situation.
  • Use story-telling where this is applicable.
  • Use clear language.
  • Give lectures and presentations.
  • Coach and teach people.
  • Lead and facilitate meetings.
  • Emphasize your message with images, body language and intonation.

45min.