LESSON 4: DETERMINE, ASSESS AND REVIEW CRITICAL SUCCESS FACTORS
- Determine the critical success factors.
- Use both formal and informal factors.
- Involve team members to challenge the strategy.
- Use critical success factors to keep the initiative in line with the strategy.
- Use critical success factors to manage stakeholders.
- Use critical success factors to develop a motivational culture.
- Validate the critical success factors regularly.
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