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Module 15: Result Orientation

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Instructional Objectives

  • Evaluate all decisions and actions against their impact on project/programme/portfolio success and the objectives of the organisation
  • Balance needs and means to optimise outcomes and success
  • Create and maintain a healthy, safe and productive working environment
  • Promote and ‘sell’ the project/programme/portfolio, its processes and outcomes
  • Deliver results and get acceptance
Category:

RESULT ORIENTATION

Results orientation (People 10) describes the ways an individual can stimulate and steer his team to realise optimal results. The Results orientation (People 10) competence element enable the individual to focus on the agreed outcomes and drive towards making the project/programme/portfolio a success.

Instructional Objectives 

  • Evaluate all decisions and actions against their impact on project/programme/portfolio success and the objectives of the organisation 
  • Balance needs and means to optimise outcomes and success 
  • Create and maintain a healthy, safe and productive working environment 
  • Promote and ‘sell’ the project/programme/portfolio, its processes and outcomes 
  • Deliver results and get acceptance 

Lesson 1 : Evaluate all decisions and actions against their impact on project success and the objectives of the organisation

  • Make the objectives and the agreed results leading.
  • Derive your personal goals from these.
  • Derive the way of working from these.
  • Base every decision on contribution to project success.

45min.

Lesson 2 : Balance needs and means to optimise outcomes and success

  • Prioritize the required resources.
  • Explain the importance of these.
  • Refuse that which does not lead to the result.

1hr. 10min.

Lesson 3 : Create and maintain a healthy, safe and productive working environment

  • Shield the team from influences from the surroundings.
  • Ensure there are healthy and safe work conditions.
  • Give the team members well-defined work instructions.
  • Ensure the necessary resources are available.

23min.

Lesson 4 : Promote and ‘sell’ the project, its processes and outcomes

  • Defend and sell the project/programme/portfolio in all possible ways.
  • Look for opportunities to promote the project/programme.
  • Encourage others to promote the project/programme.

1hrs. 27min.

Lesson 5 : Deliver results and get acceptance

  • Differentiate between efficiency, effectiveness and productivity.
  • Maintain the required efficiency, effectiveness and productivity levels.
  • Demonstrate the skill of getting things done.
  • Aim for demonstrable improvements.
  • Think in terms of solutions instead of problems.
  • Recognize shortcomings and make these the subject of discussion.

1hrs. 27min.

RESULTS ORIENTATION (PEOPLE 10) DESCRIBES THE WAYS AN INDIVIDUAL CAN STIMULATE AND STEER HIS TEAM TO REALISE OPTIMAL RESULTS. THE RESULTS ORIENTATION COMPETENCE ELEMENT ENABLE THE INDIVIDUAL TO FOCUS ON THE AGREED OUTCOMES AND DRIVE TOWARDS MAKING THE PROJECT/PROGRAMME/PORTFOLIO A SUCCESS.

This competence element connects together all previous elements in this category: 1. Self-reflection and self-management. 2. Personal integrity and reliability. 3. Personal communication. 4. Relationships and engagement. 5. Leadership. 6. Teamwork. 7. Conflict and crises. 8. Resourcefulness. 9. Negotiation. Everything that people do on a project has to contribute to the required end result. The central question is twofold: Are we still working to deliver the required result, or will it ensure that we make the process smarter, quicker and more economical? Result orientation is about making a conscious choice to deliver the required result. Someone is result oriented when he and other people focus on that one goal. Whatever happens, we want to achieve that result, and our fundamental attitude is that we do not accept anything less. This is not only reserved for manager, as in a project, we want to create a culture in which everyone is conscious of the importance of achieving the result together, as a team. The project/programme manager continuously indicates the direction in which a project/programme is heading. Result orientation then becomes aligning everyone involved with the projects to the required project results. This means everyone is always conscious of what we want to achieve, and the project/programme manager must ensure that this remains the case. We keep prioritizing all work and all decisions by using the objectives as the start and end points, whereby we also want to ensure that the results of a project contribute optimally to the various interests that exist. Result orientation focuses, therefore, on a result that is as favorable as possible for everybody. When it is possible to do something smarter, quicker or more economical, without endangering the end results, then we remain open to that. Additionally, it also covers the preparedness to take action when we encounter setbacks. As we are so focused on the end result, this addition is especially important, because really we do not want to know about adverse events. When this translates into an attitude, whereby no-one dares to give a warning, we get to hear too late about something that threatens to go wrong. You must always remain open to signals related to the delivery of a project result. As soon as this is necessary, you weigh up a risk and intervene when required. You must never be afraid to accept the hard facts and act accordingly. This competence, which places a strong emphasis on your qualities of persistence and perseverance,

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