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Module 09: Relationships

45,000.00

Instructional Objectives

  • Initiate and develop personal and professional relations
  • Build, facilitate and contribute to social networks
  • Demonstrate empathy through listening, understanding and support
  • Show confidence and respect by encouraging others to share their opinions or concerns
  • Share own vision and goals in order to gain the engagement and commitment of others
Category:

RELATIONSHIPS AND ENGAGEMENT

Relations and engagement (People 4) is about building relations.

The Relations and engagement (People 4) competence element enable the individual to build and maintain personal relations and to understand that the ability to engage with others is a precondition for collaboration, commitment and, ultimately, performance. 

Instructional Objectives 

  • Initiate and develop personal and professional relations 
  • Build, facilitate and contribute to social networks 
  • Demonstrate empathy through listening, understanding and support 
  • Show confidence and respect by encouraging others to share their opinions or concerns 
  • Share own vision and goals in order to gain the engagement and commitment of others 

Lesson 1 : Initiate and develop personal and professional relations

  • Actively look for opportunities to make contact.
  • Meet new people.
  • When adequate, use humor to break the ice.
  • Be open to a dialogue.
  • Develop a routine for one-on-one conversations.
  • Inform your contacts.

45min.

Lesson 2 : Build, facilitate and contribute to social networks

  • Make a contribution to a social network.
  • Facilitate a social network.
  • Organize network meetings.
  • Support people in their networking.

1hr. 10min.

Lesson 3 : Demonstrate empathy through listening, understanding and support

  • Listen actively.
  • Ensure that people feel listened to.
  • Ask for clarification.
  • Offer your help.
  • Take the values of someone else to heart.
  • React in a timely manner.

23min.

Lesson 4 : Show confidence and respect by encouraging others to share their opinions or concerns

  • Trust someone on his word.
  • Trust the people you delegate to.
  • Trust that people will comply with the chosen values.
  • Delegate without excessive control.
  • Ask others for their ideas, wishes and concerns.
  • Respect mutual differences.
  • Embrace the value of diversity.

1hrs. 27min.

Lesson 5 : Share own vision and goals in order to gain the engagement and commitment of others

  • Act positively, invite people to contribute to the vision.
  • Communicate vision, goals and results.
  • Debate this and allow criticism.
  • Involve people in planning and decision-making.
  • Ask people to commit themselves.
  • Take the individual contributions seriously.
  • Emphasize the importance of involvement.

1hrs. 27min.

RELATIONS AND ENGAGEMENT (PEOPLE 4) IS ABOUT BUILDING RELATIONS. THE RELATIONS AND ENGAGEMENT COMPETENCE ELEMENT ENABLE THE INDIVIDUAL TO BUILD AND MAINTAIN PERSONAL RELATIONS AND TO UNDERSTAND THAT THE ABILITY TO ENGAGE WITH OTHERS IS A PRECONDITION FOR COLLABORATION, COMMITMENT AND, ULTIMATELY, PERFORMANCE.

As well as a partnership, in which people deliver a pre-agreed result, you can also view a project as a network of committed people. A social network is where both professional and personal relationships evolve, sometimes friendships for life, sometimes lasting animosity. Key to good cooperation is the ability of the people involved to build a positive relationship with one another. There is a difference between interested parties and committed people; the first group is mainly concerned with their own interests, the second group with the common interest. The latter is, of course, preferable, but this is only possible when we are truly interested in each other’s interests. Cooperation needs engagement. As well as focusing on the deliverables, the budget and the duration, the responsible manager must also pay a lot of attention to this social network. The project manager does this by consciously working on the relationships through demonstrating and encouraging emotion and involvement. At the very least, you should be an example of empathy, confidence and respect, and have a positive outlook on the future.

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