• Select on the basis of individual competence.
• Clarify the objectives and develop a common vision.
• Develop objectives for the team.
• Negotiate about common standards for the team.
• Motivate individuals and make them conscious of the team.

45min.

• Create the opportunity to enter into discussion.
• Ask for contributions to improve performance.
• Share success with the team.
• Encourage people to cooperate both internally and externally.
• Take action when something disrupts the mutual cooperation.
• Use cooperation tools.

1hr. 10min.

• Encourage continuous learning and the sharing of knowledge.
• Involve people in the continuous learning process (on-the-job).
• Provide opportunities to attend seminars and workshops (off-the-job).
• Organize the sharing of experience lessons on the project/programme.
• Give team members time for personal development.

23min.

• Delegate tasks whenever possible.
• Hand over the associated responsibility.
• Be clear about your expectations and performance criteria.
• Provide a reporting structure at team level.
• Ensure feedback takes place at both team and individual level.

1hrs. 27min.

• Try to reduce the negative effects of mistakes.
• Accept the fact that people make mistakes.
• Be lenient with respect to mistakes.
• Analyze and discuss mistakes made.
• Help the team members to learn from their mistakes.

1hrs. 27min.